Access to And Use of Library Services

The Oregon Coast Community College Library provides appropriate access to collections, services, and spaces in alignment with and in support of the College Mission.   Failure to comply with the Library’s policies or refusal to follow library staff directives regarding these policies may result in a temporary block or permanent ban from using the Library services.

  • Circulation: Faculty, staff, students, and any Chinook Library card-holder may use the Library’s circulation services such as checking out items, returning items, placing holds, and picking up holds by stopping by the Library Services window or using the Self-Checkout Machine during open business hours.  A list of items available for check-out, including patron restrictions, is available here, or by inquiring at the Library Services window.
  • Course Reserves: Students enrolled in a particular class may access any course reserves set up by their instructor by stopping by the Library Services window during open business hours.  Course Reserves are restricted to those in the class, and are subject to the instructor’s preferred circulation rules.
  • InterLibrary Loans: Faculty, staff, students, and any Chinook Library card-holder may use the Library’s InterLibrary Loan program to request materials from outside the Chinook Library consortium holdings.  Requests may be made through some of the databases (Ebsco Host) or by completing a form on the Library webpage, or by completing and submitting a paper form at the Library Services window.
  • Research Assistance: Faculty, staff, students, and any Chinook Library card-holder may stop by the Librarian’s Office, Mon – Thur, 11:30a-12:30p for assistance with research.  Or they may ask questions via the library page chat widget, or by using the “Ask a Librarian” email link on the Library website at any time.  Response times are normally one business day.
  • User Access: Faculty, staff, students, and any Chinook Library card-holder may stop by the Library Services window during open business hours to update their user account, make inquiries, pay fines, or renew card privileges.  Lincoln county residents may apply for a Chinook Library card with proof of residency.

Privacy & Confidentiality:

The Library gathers the patron’s name, address, phone number and email address for the purposes of circulating library materials.  Library card applications are kept in a locked file cabinet, within a locked room accessible only to library staff personnel. Only library staff have access to the applications, and only will access them when an address or telephone number needs to be verified.  Library card applications and patron accounts are purged when the library patron no longer wants a library account.  Cancellation requires a written notice to the Librarian, along with a valid federal or state photo ID.

The Library gathers the patron’s name phone number and email address for the purposes of circulating some Course Reserve materials.  Patron signature cards are kept in a locked file cabinet, within a locked room accessible only to library staff personnel. Only library staff have access to the signature cards, and only will access them when the material needs to be renewed or returned.   All PII information is redacted upon return of the item.

The Library gathers the patron’s name, phone number,and email address for the purpose of requesting library materials from another library.  Paper requests are kept in a locked file cabinet, within a locked room accessible only to library staff personnel. Only library staff have access to the requests, and only will access them to notify the patron that the requested item is available.  Paper requests are purged when the the item has been successfully returned to the lending library.  Electronic requests are stored on a staff computer within a locked room accessible only to library staff personnel.  Electronic requests are deleted once the materials have been returned to the lending library, or when an article has successfully reached the patron.

The Library gathers the patron’s name, phone number, and email address for the purposes of responding to reference questions.  Questions are only seen by the Librarian, and library staff if necessary.  Any record, including electronic, is deleted upon completion of the response.

OCCC Library  | 07 July 2015

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Oregon Coast Community College